Store Policy

Last updated: April 19th, 2023

This Privacy Policy (“Privacy Policy”) describes how Salon Interactive, Inc. and its affiliates and subsidiaries (collectively, “Salon Interactive,” “us,” “we,” or “our”) collect, use, and share your personal information in connection with the websites we own and operate that link to this Privacy Policy (collectively, the “Site”) and our services, digital products, events, social media pages, and email and other electronic communications (collectively, and together with the Site, the “Platform”), and the choices you have with respect to your personal information.

We may update this Privacy Policy from time to time.  We will notify you of changes by posting the new Privacy Policy on this page and changing the “Last Updated” date at the top of this page.  In some cases, such as where required by law, we may notify about any updates by sending you an email, posting a notice on the Platform about the update, or using other reasonable means to contact you.  In all cases, your continued use of the Platform following posting of any changes constitutes your acceptance of such changes.  We encourage you to review this Privacy Policy periodically for any updates.

We may obtain personal information about you from a variety of sources, including the following sources.

Personal Information that You Provide.  We collect the personal information that you provide to us, such as when you fill in forms on the Site, use the Platform, register for an account, subscribe to our emails, post product reviews and other content, request further products and services, communicate with us, participate in our surveys, or complete transactions through the Platform.

Personal Information Collected Automatically.  We, our service providers, and our advertising partners may automatically log information about you, your computer, or mobile device, and your activity over time on our Platform and on other sites and online services, such as the online identifiers, online activity information, and device information described in the table above.  Like many online services, we use cookies and similar technologies to facilitate some of the automatic data collection described above, such as:
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• Cookies, which are text files that websites store on a visitor‘s device to uniquely identify the visitor’s browser or to store information or settings in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, remembering the items you place in your shopping cart, enabling functionality, helping us understand user activity and patterns, and facilitating online advertising.

• Web beacons, also known as pixel tags or clear GIFs, which are typically used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked, typically to compile statistics about usage of websites and the success of marketing campaigns.

Personal Information from Third Parties.  We may also collect personal information about you from third parties, such as our salon and retail partners, distributors, industry professionals, service providers, social media platforms, POS system providers, advertising partners, publicly available sources, our affiliates and related companies, and companies that provide us with personal information to supplement what we already know about our customers and clients or to help us identify new customers or clients.  We may merge or combine such personal information with the other types of personal information we collect about you, including to supplement or update our records, improve the quality or personalization of our communications to you, help prevent or detect fraud, and for the other purposes described in this Privacy Policy.  

In addition, you may have the opportunity to link or otherwise connect to a third party service through the Platform, such as when creating an account or purchasing a product on the Site.  If you choose to connect with a third party service, they will provide us with certain personal information about you, such as to facilitate the registration and maintenance of your account or process your order.
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Referrals.  Users of the Platform may have the opportunity to refer colleagues, friends, or other contacts to us and share their contact information with us.  Please do not refer someone to us or share their contact information with us unless you have their permission to do so.

USE OF PERSONAL INFORMATION

We may use personal information for the purposes set forth below and as otherwise described in this Privacy Policy or at the time of collection.
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To Provide the Platform and Our Products and Services.  We may use your personal information to provide the Platform and our products and services, such as to:
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• provide and operate the Platform and our business;

• create, manage, monitor, and maintain your account on the Platform;

• provide you with the products and services you request;

• monitor and improve your experience on the Platform;

• review and respond to your inquiries and requests;

• send you updates about your order and store your information for future orders;

• contact you by phone, email, or other form of communication; and

• process your transactions, send you receipts, and monitor your orders.

Research and Development.  We may use your information for research and development purposes, including to study and improve the Platform and our business, understand and analyze the usage trends and preferences of our users, and develop new features, functionality, products, and services.  As part of these activities, we may create aggregated, de-identified, or other anonymous data from personal information we collect.  We make personal information into anonymous data by removing information that makes the data personally identifiable to you.We may use this anonymous data and share it with third parties for our lawful business purposes.
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Direct Marketing.  We may send you Salon Interactive-related or other direct marketing communications as permitted by law.  You may opt-out of our marketing communications as described in the “Your Choices” section below.

Interest-Based Advertising.  We work with third-party advertising companies and social media companies to help us advertise our business and to display ads for our products and services.  These companies may use cookies and similar technologies to collect information about you (including the online activity information and device information described above in the section called “Personal Information Collected Automatically”) over time across our Platform and other sites and services or your interaction with our emails, and use that information to serve ads that they think will interest you.  In addition, some of these companies may use hashed customer lists that we share with them to deliver ads to you and to similar users on their platforms.  You can learn more about your choices for limiting interest-based advertising in the “Your Choices” section below.

To Comply with Laws and Regulations.  We will use your personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.

For Compliance, Fraud Prevention, and Safety.  We may use your personal information and disclose it to law enforcement, government authorities, and private parties as we believe necessary or appropriate to: (a) maintain the safety, security, and integrity of our Platform, products and services, business, databases and other technology assets; (b) protect our, your, or others’ rights, privacy, safety or property (including by making and defending legal claims); (c) audit our internal processes for compliance with legal and contractual requirements and internal policies; (d) enforce the terms and conditions that govern the Platform; and (e) prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.

With Your Consent.  In some cases we may specifically ask you for your consent to collect, use, or share your personal information, such as when required by law.

SHARING OF PERSONAL INFORMATION

We may share your personal information with the entities and individuals listed below or as otherwise described in this Privacy Policy or at the point of collection.

Related Companies.  We may share personal information with our affiliates, subsidiaries, and other related companies.  For example, we may share your personal information with our related companies to provide our products and services to you, where other companies within our group perform components of the full service offering.

Service Providers.  We share personal information with third parties and individuals who perform functions on our behalf and help us run our business. For example, we work with service providers that help us perform website hosting, maintenance, database management, cloud storage, web analytics, billing, email services, payment processing, marketing, advertising, and other purposes.

Beauty, Retail, and Technology Partners.  We may share your personal information with our beauty, retail, and technology partners, such as when we send information to a retail partner to fulfill your order, offer a co-sponsored event or offering, or participate in any joint marketing efforts.

Advertising Partners.  We may also share personal information collected about you with third parties who we partner with for advertising campaigns or that collect information about your activity on the Platform for the purposes described in the “Interest-Based Advertising” section above.

Law Enforcement, Authorities, and Others.  Under certain circumstances, Salon Interactive may be required to disclose your personal information to law enforcement, government authorities, and other parties if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency) . Salon Interactive may also disclose your personal information in the good faith belief that such action is necessary to comply with a legal obligation or for the purposes described above in the section titled “Compliance, Fraud Prevention, and Safety.”

Professional Advisors.  We may share your personal information with persons, companies, or professional firms providing Salon Interactive with advice and consulting in accounting, administrative, legal, tax, financial, debt collection, and other matters.

Business Transaction Participants.  Salon Interactive may disclose your personal information to third parties in connection with any business transaction (or potential transaction) involving a merger, acquisition, sale of shares or assets, financing, acquisition, consolidation, reorganization, divestiture, or dissolution of all or a portion of our business (including in connection with a bankruptcy or similar proceedings).

TRANSFER OF PERSONAL INFORMATION

Salon Interactive is headquartered in the United States and we have service providers in the United States and other countries. Your personal information may be collected, used, and stored in these countries or other locations outside of your home country. Privacy laws in the locations where we handle your personal information may not be as protective as the privacy laws in your home country. By providing your personal information, where applicable law permits, you hereby specifically and expressly consent to such transfer and processing and the collection, use, and disclosure set forth herein or in any applicable terms of service.

SECURITY

The security of your personal information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

YOUR CHOICES

In this section, we describe the rights and choices available to our customers.

Access, Correct, or Delete Your Account Information. You may access, modify, or remove certain information saved in your account by logging into your account and updating or correcting your profile information. You may also submit a request by emailing us at support@saloninteractive.com.

Opt-Out of Promotional Email Communications.  You may opt out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us as at support@saloninteractive.com.  You may continue to receive service-related and other non-marketing emails.

Opt-Out of Text Messages.  We may offer communications via SMS texts or similar technology sent by Salon Interactive or our service providers, such as when we send you text messages for customer service, account-related, or marketing purposes.  Message and data rates may apply for these services.  You can opt-out of texts by following the instructions for the applicable texting program you enroll in or by emailing us your request and mobile telephone number to support@saloninteractive.com.

Third Party Services.  If you choose to create an account with or otherwise connect the Platform with a third party service, you may have the ability to limit the information that we obtain from the third party at the time you create your account.  You may also be able to control our access to your personal information through your account settings with the third party service.  Please note, if you withdraw our ability to access certain information from a third party service, that choice will not apply to information that we have already received from that third party.

Cookies.  Most browsers let you remove and/or stop accepting cookies from the websites you visit. To do this, follow the instructions in your browser’s settings.  Many browsers accept cookies by default until you change your settings.  If you do not accept cookies, however, you may not be able to use all functionality of the Platform and our Site may not work properly.  For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit www.allaboutcookies.org.

Analytics.  The Site uses Google Analytics to help us analyze how the Site is being accessed and used. You can learn more about Google Analytics cookies by clicking here and about how Google protects your data by clicking here. To opt-out of Google Analytics, you can download and install the Google Analytics Opt-out Browser Add-on, available here.

The Site also uses FullStory DXI platform to create better user experiences. To learn more about FullStory click here.  To out-out of FullStory DXI, you can click the link here.

Advertising Choices.  You can limit the use of your information for interest-based advertising by blocking third-party cookies in your browser settings, using browser plug-ins/extensions, and/or using your mobile device settings to limit the use of the advertising ID associated with your mobile device.  You can also opt out of interest-based ads from companies participating in the following industry opt-out programs by visiting the linked websites: the Network Advertising Initiative (http://www.networkadvertising.org/managing/opt_out.asp) and the Digital Advertising Alliance (optout.aboutads.info).  Some of the companies we work with may offer their own opt-out mechanisms, such as Facebook and Google.  You can learn more about how Google uses cookies for advertising purposes by clicking here and opt-out of ad personalization by Google by clicking here.  You can learn more about Facebook’s privacy practices and manage your Facebook ad preferences by clicking here.

Many of the opt-out preferences described in this section must be set on each device and/or browser for which you want them to apply.  Please note that some of the advertising companies we work with may not participate in the opt-out mechanisms described above, so even after opting-out, you may still receive interest-based ads from other companies.  If you opt-out of interest-based advertisements, you will still see advertisements online but they may be less relevant to you.

Do Not Track.  Some browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals.  To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.

Declining to Provide Information.  We need to collect personal information to provide certain services. If you do not provide the information requested, we may not be able to provide those services.

CHILDREN

The Platform is not intended for use by anyone under the age of 16, and we do not knowingly collect personal information from children.  If you are a parent or guardian and you are aware that your child has provided us with personal information online, please contact us.  If we become aware that we have collected personal information from children without verification of parental consent as required by law, we take steps to remove that information from our servers.

LINKS TO OTHER WEBSITES AND SERVICES

The Platform may contain links to other websites and online services that are not operated by us.  These links are not an endorsement of, or representation that we are affiliated with, any third party.  If you click on a third party link, you will be directed to that third party's site or service.  In addition, our content may be included on web pages or online services that are not associated with us.  We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.  Other websites and services follow different rules regarding the collection, use and sharing of your personal information.  We encourage you to review the privacy policies of other websites and other online services that you visit or use.

YOUR CALIFORNIA PRIVACY RIGHTS

This section applies only to California residents. It describes how we collect, use, and share personal information of California residents when we act as a “business” as defined under California privacy laws, and their rights with respect to their personal information. For purposes of this section, “personal information” has the meaning given under California privacy laws but does not include information exempted from the scope of such laws. In some cases we may provide a different privacy notice to certain categories of California residents, in which case that notice will apply instead of this section.

Personal Information That We Collect, Use, and Disclose.  We describe:
 

• the categories of personal information we may have collected about you in the preceding 12 months, and the categories of sources from which we collect such personal information, in the section above called “Collection of Personal Information”;

• the business and commercial purposes for which we collect this information in the section above called “Use of Personal Information”; and

• the categories of third parties to whom we disclose this information in the section above called “Sharing of Personal Information”.

Personal Information Disclosed for a “Business Purpose” or “Valuable Consideration.” Salon Interactive must also disclose whether the following categories of personal information are disclosed for a “business purpose” or “valuable consideration” as those terms are defined under California privacy law. This latter category is also called a “sale” of personal information.
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Salon Interactive has disclosed all of the categories listed in the section above titled “Collection of Personal Information.”

At this time, Salon Interactive does not “sell” your personal information as defined under California privacy law.  

Your Rights as a California Resident. California privacy law provides California residents with the rights listed below. Please note, these rights are not absolute and in some cases we may not be able to respond to your request, such as when a legal exemption applies or if we are not able to verify your identity.

• Right to Access. You have the right to request that Salon Interactive disclose certain information to you about our collection and use of your personal information over the past 12 months, including:

• The categories of personal information we collected about you.

• The categories of sources of the personal information we collected about you.

• Our business or commercial purpose for collecting or selling that personal information.

• The categories of third parties with whom we share that personal information.

• The specific pieces of personal information we collected about you.

• Right to Erase/Delete. You have the right to request that Salon Interactive delete any of your personal information that we collected from you and retained, subject to certain exceptions.

• Right to Opt-Out of Sales. At this time, Salon Interactive does not “sell” any personal information. If we “sell” your personal information in the future, you will be able to opt-out.  

• Right to Nondiscrimination. You are entitled to exercise the rights described above free from discrimination in the form or legally prohibited increases in the price or decreases in the quality of our products and services.  

How to Exercise Your California Privacy Rights. To submit a request to exercise the access and deletion rights described above, please submit a request to us by:
 

• Emailing us at support@saloninteractive.com, or

• Mailing us at SalonInteractive Inc., 1013 N. Hooker Street Chicago, IL 60642.

When exercising your rights or otherwise assisting you, we may need to request specific information from you to help us confirm your identity. This is a security measure to ensure we do not disclose personal information to any person who is not entitled to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

You may also designate an authorized agent to make a request on your behalf. If you do so, we may require the requester’s proof of identification, the authorized agent’s proof of identification, and any other information that we may request in order to verify your request, including evidence of valid permission for the authorized agent to act on your behalf.

You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee or decline to comply with your request if your request is clearly unfounded, repetitive, or excessive.

We try to respond to all legitimate requests within 45 days of your request. Occasionally it may take us longer than 45 days to respond, for instance if your request is particularly complex or you have made a number of requests. In this case, we will notify you of the delay, and may continue to update you regarding the progress of our response.

“Shine the Light” Requests.  Under California Civil Code sections 1798.83-1798.83, California residents are entitled to ask us, once per year, for a notice identifying the categories of information which we share with our affiliates or third parties for marketing purposes, if any, and providing contact information for such affiliates or third parties.  Requests will apply to information provided during the previous calendar year. If you are a California resident and would like a copy of this notice, please submit a written request with the subject “California Shine the Light Request” using the contact information below.    

CONTACT US

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at support@saloninteractive.com or write to us at the address below:

Salon Interactive, Inc. Attn: Privacy Policy 1013 N. Hooker Street Chicago, IL 60642