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Shipping & Returns

Shipping Policy

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Return & Exchange Policy

If you are not satisfied with your order from Continental Salon, you have 30 days from the original shipped date to bring your unopened or gently used items to the salon. You may be required to show your packing slip or shipping confirmation email for the stylist to process your return. Please note that shipping charges on your original order will not be refunded unless your package was incorrectly shipped or damaged.


3010 Oakland Drive

Kalamazoo, MI 49008, US



Products ineligible for return:

Please note some items may not be eligible for return. Tools such as curling irons and hair brushes may not qualify for return. Please check your shipping confirmation email for details on the products within your order.

Damaged or missing product:

If you have received an item that is damaged or there are missing items from your order, please contact us directly via or call 312-300-0553

If you’re unable to return to your salon:

If your salon is no longer open or you are unable to bring it to your salon and therefore need to mail your order back, please click below to request a return label. Your shipping costs will vary based on packaging, weight, etc.

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